Terms of service
Online Shop Terms of Service
These Terms of Service (hereinafter "these Terms") set out the conditions of use for the online shop (hereinafter "the Service") provided by AKIKOAOKI (hereinafter "the Company") on this website. All registered users (hereinafter "Users") are required to use the Service in accordance with these Terms.
Article 1 (Application)
These Terms apply to all aspects of the relationship between Users and the Company relating to use of the Service.
In addition to these Terms, the Company may establish separate rules and provisions governing use of the Service (hereinafter "Individual Provisions"). Such Individual Provisions form part of these Terms regardless of their title.
Where these Terms conflict with Individual Provisions, the Individual Provisions shall take precedence unless otherwise specified therein.
Article 2 (Registration)
Registration is completed when an applicant agrees to these Terms, submits a registration application through the method designated by the Company, and the Company notifies the applicant of its approval.
The Company may decline a registration application without obligation to disclose its reasons in the following cases:
- False information was provided in the application
- The applicant has previously violated these Terms
- The Company otherwise determines registration to be inappropriate
Article 3 (User ID and Password Management)
Users are responsible for managing their own User ID and password.
Users may not transfer, lend, or share their User ID or password with any third party under any circumstances. Any login using a matching User ID and password combination will be treated as use by the registered User.
The Company bears no responsibility for damages arising from unauthorized use of a User's ID or password by a third party, except in cases of the Company's own willful misconduct or gross negligence.
Article 4 (Purchase Agreement)
A purchase agreement is formed when a User submits a purchase request and the Company sends a notification confirming acceptance of that request. Ownership of the purchased item transfers to the User at the time the Company hands the item to the shipping carrier.
The Company may cancel a purchase agreement without prior notice in the following cases:
- The User has violated these Terms
- Delivery cannot be completed due to an unknown address or extended absence
- The Company otherwise determines that the trust relationship with the User has been compromised
Payment methods, shipping methods, order cancellation procedures, and return procedures are governed separately by the methods designated by the Company.
Article 5 (Intellectual Property)
Copyright and all other intellectual property rights in product images and other content provided through the Service (hereinafter "Content") belong to the Company or the respective rights holders. Users may not reproduce, republish, modify, or otherwise make secondary use of such Content without authorization.
Article 6 (Prohibited Conduct)
Users must not engage in any of the following when using the Service:
- Acts that violate laws or public order and morals
- Acts related to criminal activity
- Acts that infringe on the copyrights, trademarks, or other intellectual property rights contained in the Service
- Acts that damage or interfere with the Company's servers or network
- Commercial use of information obtained through the Service
- Acts that may interfere with the operation of the Service
- Unauthorized access or attempts to gain unauthorized access
- Collecting or storing personal information of other Users
- Impersonating other Users
- Providing direct or indirect benefits to antisocial forces in connection with the Service
- Any other conduct the Company deems inappropriate
Article 7 (Suspension of Service)
The Company may suspend or interrupt all or part of the Service without prior notice in the following cases:
- Maintenance or updates to the computer systems supporting the Service
- Force majeure events such as earthquakes, lightning, fire, power outages, or natural disasters making the Service difficult to provide
- Stoppage of computers or communication lines due to accidents
- Any other case where the Company determines provision of the Service to be difficult
The Company bears no responsibility for any disadvantage or damage suffered by Users or third parties as a result of any suspension or interruption of the Service.
Article 8 (Restrictions and Account Termination)
The Company may, without prior notice, restrict a User's access to all or part of the Service or cancel a User's registration in any of the following cases:
- Violation of any provision of these Terms
- Discovery of false information in registration details
- Suspension of a credit card registered as a payment method
- Failure to fulfill payment obligations
- No response to communications from the Company for a certain period
- No use of the Service for a certain period since last login
- Any other case where the Company determines continued use to be inappropriate
The Company bears no responsibility for any damages incurred by Users as a result of actions taken under this Article.
Article 9 (Withdrawal)
Users may withdraw from the Service by following the designated withdrawal procedure.
Article 10 (Disclaimer of Warranties and Limitation of Liability)
The Company does not warrant that the Service is free from defects — whether factual or legal — including issues related to safety, reliability, accuracy, completeness, effectiveness, fitness for a particular purpose, security, errors, bugs, or infringement of rights.
The Company accepts no liability for any damages incurred by Users through use of the Service. However, where the agreement between the Company and the User constitutes a consumer contract under the Consumer Contract Act, this disclaimer does not apply. Even in such cases, the Company accepts no liability for damages arising from special circumstances (including cases where the Company or the User foresaw or could have foreseen such damages) caused by the Company's non-performance or tort due to ordinary negligence (excluding gross negligence).
The Company accepts no responsibility for transactions, communications, or disputes arising between a User and other Users or third parties in connection with the Service.
Article 11 (Changes to the Service)
The Company may change the content of, or discontinue, the Service without notice to Users, and accepts no liability for any resulting damages.
Article 12 (Changes to These Terms)
The Company may amend these Terms at any time without notice when it deems necessary. Use of the Service after any amendment constitutes the User's acceptance of the revised Terms.
Article 13 (Handling of Personal Information)
Personal information collected through use of the Service will be handled appropriately in accordance with the Company's Privacy Policy.
Article 14 (Notices and Communications)
Notices and communications between Users and the Company will be made through the method designated by the Company. Unless a User submits a change of contact information through the prescribed method, the Company will use the contact information currently on record, and any communication sent to that address will be deemed delivered at the time of sending.
Article 15 (Prohibition on Assignment)
Users may not assign or pledge their position under the service agreement, or any rights or obligations under these Terms, to any third party without prior written consent from the Company.
Article 16 (Governing Law and Jurisdiction)
These Terms shall be governed by and construed in accordance with the laws of Japan. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to the Service.
Any disputes arising in connection with the Service shall be subject to the exclusive jurisdiction of the court having jurisdiction over the location of the Company's head office.